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Refund & Exchange Policy

If you are not 100% satisfied with your purchase from us at Gobble Mountain Elderberry Co., you may request a full refund within 180 days of the date of original purchase. Gobble Mountain Elderberry Co. strives for the highest quality control possible, but ultimately your disappointment is our primary concern. Our family business is always looking for feedback to improve and welcomes any input from our customers. 
Due to the nature of our product, once opened, our product is no longer eligible for exchange. Please reach out to us via email if you feel a replacement order should be sent. This is reviewed on a case-by-case basis and we encourage customers to give us as much information as possible about what may have happened. We thank you in advance.